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HOOP CITY REGISTRATION & REFUND PROCESS

REGISTRATION PROCESS

1.    Online Registration

       o    All teams must register online.

       o    Click on desired League Registration Button.

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        o   Click on desired Division.

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o   Select Coach/Manager.

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o    Create LeagueApps Account, if you already have League Apps Account select Sign in with LeagueApps.

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o    Add Team Name, Division Skill Level, Coaches Email, Accept  Agreements and Waivers.

o    If paying by Credit Card continue with payment process.

o    If paying with E-Transfer, Cheque or Cash, please select "Skip/Pay Later."

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2.    Payment Options
We accept the following payment methods:

o    Credit Card: All major credit cards are accepted. A 5% processing fee applies.

o    E-Transfer, Cash, or Cheque:
No processing fee is charged when paying by e-transfer, cash, or cheque.

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3.    E-Transfer Information

o    Email: hoopcitybasketballleague@gmail.com

o    Memo Line: Please include your Team Name and Division


4.    Deposit Requirement
Your spot in the league is not guaranteed until a $1,000 deposit has been received.

At Hoop City Basketball League, we understand that sometimes plans change. To ensure fairness and maintain the quality of our program, we have established the following refund policy for all registered participants.

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1. Refund Eligibility

Refunds are available based on the date of the request in relation to the league schedule:

  • Full Refund (minus a $500 for Full Season Registration administrative fee & $75 per game for Circuit Registration)

  • Requests made 1 Week Before First Circuit Date will receive a full refund minus a non-refundable $100 administrative fee.

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2. Cancellations by the League

If the league is canceled before the season begins, participants will receive a full refund. If the season is cut short due to unforeseen circumstances make up dates will be made available.

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3. How to Request a Refund

All refund requests must be submitted in writing to [hoopcitybasketballleague@gmail.com] and include:

  • Team full name & Division

  • Reason for the refund request

  • Supporting documents (if applicable)

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4. Processing Time

Refunds will be processed within 10–15 business days of approval and returned via the original payment method when possible.

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